Privacy Policy

1. Introduction

Relocate ("we", "our", or "us") operates the https://relocate.zyperia.ai website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, country of residence, visa type, document uploads
• Usage Data: Pages visited, time spent, search queries, device type, browser type
• Payment Information: Credit card data is processed by Stripe; we do not store full card details

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your subscription and send related information
• Send transactional emails (confirmations, receipts, updates)
• Respond to your inquiries and provide customer support
• Detect, prevent, and address fraudulent activity
• Comply with legal obligations

4. Data Security

Your documents are encrypted using AES-256 encryption. We use industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

We use Plausible Analytics, which is privacy-first and does not use cookies. We do not track you across websites or sell your data to advertisers.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct or delete your data
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, email us at hello@relocate.zyperia.ai.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@relocate.zyperia.ai.